Understanding the Fraudulent Practices of Southway International Packers and Movers

Consumers in Gurgaon and beyond often find themselves in a misleading and compounding situation when dealing with Southway International Packers and Movers. With a sister company named The Professional Packer and Movers, these companies share the same address and, most unsettling, the same people. Tribune reports and online consumer complaints expose their fraudulent activities.

Unilateral Price Escalation

Individuals often report unethical price escalation by Southway International Packers and Movers. These companies initially quote a small amount but later demand much more, sometimes triple the estimated cost. In one harrowing case, a person hired the service for a 600-kilometer relocation, with the contractor initially quoting 14,500 INR. The move was scheduled to begin at 6 PM on December 1, 2021, but an employee arrived at the customer's residence and took all items. One hour later, Kuldeep and Somveer called and demanded an exorbitant additional payment of 31,000 INR for the continuing service. Such antics are not isolated.

Refusals and Unreasonable Cancellation Fees

In other cases, companies refuse to cancel services and impose unreasonable cancellation fees. One such instance involved cancellation charges of 17,000 INR to abandon a relocation that could not be completed due to the company's demands. This refusal to cancel leads to financial distress and further trouble.

Deliberate Damage and Lack of Insurance

Their intentions are not limited to price manipulation alone. Items have been deliberately damaged during the relocation process to avoid insurance reimbursements. One complaint details that when the items arrived, many were broken, but when the customer asked for insurance payout, the company cited a cost of 7.5% of the goods' total value, which is insufficient to cover the losses. Instead of purchasing adequate insurance, they opted for accidental coverage, massively underinsuring the relocation.

Consumer Mobilization and Legal Action

Consumers are not taking this deceive quietly. One individual, [Customer's Name], has even requested to file a police complaint. There is also a growing community of consumers sharing their experiences to help others avoid falling victim to these con artists. The initiative to report these fraudulent practices includes:

Online Complaint Platforms: Utilize various online platforms to register complaints, ensuring every individual is aware of the company's unethical practices. Police Complaints: Groups of consumers have also decided to file police complaints, documenting all their communications and transactions for evidence. Public Awareness: Encourage others to share their stories and remain vigilant.

It is crucial to steer clear of any company that manipulates customers, as reported by multiple victims.

Moral: Always scrutinize the reliability and ethical practices of moving companies before relying on their services.

Conclusion

Southway International Packers and Movers and The Professional Packer and Movers operate under fraudulent pretenses. Price manipulation, unreasonable demands, and deliberate damage are recurrent patterns. Consumers should be vigilant and document all transactions to ensure their safety and rights are protected. Collective action through online complaint platforms and police reports is proving effective in bringing these practices to light and seeking justice.