Troubleshooting Delayed Instagram Updates on Multiple Accounts

Instagram often releases new features, but you might encounter instances where one of your accounts on the same device does not immediately reflect these updates. This can be frustrating, but don't worry—there are several steps you can take to resolve the issue.

Problem Overview

One common issue is when you have multiple Instagram accounts on the same device and one or more of them are not showing the latest features. This can happen despite the app being updated to its latest version, indicating potential bugs or miscommunication between the accounts and the updates.

Steps to Troubleshoot

1. Check for App Updates

Ensure your Instagram app is updated to the latest version. This is crucial to ensure you have access to the most recent features. On an iOS device, go to the App Store and tap the Updates tab. On an Android device, open the Google Play Store and tap the Updates tab. Update the Instagram app if a new version is available.

2. Log Out and Log Back In

Log out of the account that is not showing the latest features. Then log back into the account to refresh the app and see if the latest features are applied.

3. Clear Cache (Android Only)

Go to Settings and tap Apps. Select Instagram from the list of apps. Tap Storage and then select Clear Cache.

4. Reinstall the App

Uninstall the Instagram app from your device. Reinstall the app from the App Store (iOS) or the Google Play Store (Android).

5. Check Account Type

Make sure both accounts are set up the same way (personal or business). Sometimes features roll out differently based on account types.

6. Wait for Rollout

Instagram often rolls out features gradually. If the updates are new, it might take some time for all users to receive them. Be patient and give it a few days.

7. Contact Support

If none of the above steps work, you can reach out to Instagram Support for assistance. They may help diagnose the issue and provide a solution.

Additional Troubleshooting

If you continue to experience issues, here are a few more steps you can take:

Step 8. Update and Log from Another Device

After trying the above steps, check if the missing features appear on the account. If not, log out from the problematic device and try signing in with another device (laptop or mobile). This can sometimes help refresh the account.

Step 9. Additional Missing Features

If you are experiencing missing features on your main account, such as the post a photo tag box, commenting in DMs, adding songs to stories, or other mentioned functionalities, make sure you have tried the following:

Ensure your Instagram app is up-to-date. Log out, then log back in to refresh the app. Clear the cache on an Android device. Reinstall the app. Make sure both account types are consistent.

These steps should help resolve the issues with your account. If you still face problems, it might be a good idea to contact Instagram Support for personalized help.

Conclusion

Instagram's feature rollout can sometimes be inconsistent, especially when you have multiple accounts on one device. By following these steps, you can troubleshoot and potentially resolve the issue. Remember to be patient and sometimes it just takes a little time for the updates to fully propagate. If all else fails, reaching out to Instagram Support can provide you with the necessary assistance.