Why You Should Avoid Livpure Water Purifier Subscription Plans
When considering a water purifier subscription plan, it is crucial to weigh your options carefully. One company that has garnered a lot of negative feedback is Livpure, with many customers warning against its subscription plans. This article will explore why you should avoid Livpure’s Rs 350/month plan and opt for a more reliable alternative.
Why the Livpure Subscription Plan is Not Recommended
One of the primary reasons for avoiding the Livpure subscription plan is the frequent dysfunctionality of their Reverse Osmosis (RO) systems. Users have reported that after nine days of receiving the RO unit, it still wasn't operational. Despite multiple calls from the team, a technician never showed up to resolve the issue. This point alone underscores the reliability concerns with Livpure’s product offerings.
Customer Service Issues and Troubles with AMC
If you invest in Livpure’s Annual Maintenance Contract (AMC), you are likely to face similar frustrating situations. Many customers have reported having to plead with Livpure for services they should be entitled to. The AMC is often treated as a mere favor rather than a customer-centric service agreement. Additionally, several users have expressed dissatisfaction with the AMC’s performance, noting that they seem indifferent to customer concerns.
Relocation and Support Challenges
Relocating within the same city can present unique challenges, which Livpure does not seem equipped to handle smoothly. When attempting to change the service address, customers have been required to provide eKYC details and must then recharge their account to facilitate the move. However, this process can be fraught with issues, such as delays when either the assigned service provider or Livpure’s customer care does not respond. The frustration only compounds as the customer is forced to recharge and still faces no response.
Conclusion: Choosing a Reliable Option
Based on the numerous negative experiences shared by customers, it is clear that Livpure’s subscription plan and overall service are not up to standard. The combination of unreliable RO systems, poor customer service, and unreliable AMC support paints a picture of a company that is fading from the market. To ensure quality and peace of mind, it is advisable to seek out more reliable and well-established brands that prioritize customer satisfaction. Reliability and transparency are key factors to consider when opting for a water purifier subscription plan.
Key Takeaways:
Livpure RO units frequently fail to function after installation. Customer service is poor, and AMC is often viewed as a mere formality. Relocation support is inconsistent and frustrating. Avoid Livpure and opt for more reliable brands.By doing your research and considering customer feedback, you can make an informed decision and select a water purifier subscription plan that meets your needs and provides peace of mind.